FAQ – COVID-19

If you experience symptoms such as fever, the onset or aggravation of a cough, difficulty breathing or sudden loss of smell without nasal congestion with or without loss of taste, we ask that you do not attend the climbing center and follow Public Health protocols. Other symptoms may also appear, such as sore throat, headache, runny nose, muscle aches, unexplained intense fatigue, significant loss of appetite, vomiting or diarrhea.

 

 General Questions

When can I start climbing?
We are open from 10:00 am to 11:00 pm from Monday to Friday and 9:00am to 10:00pm on Saturday and Sunday. No reservations are required !

Do I need to show proof of vaccination?
No, proof of vaccination is no longer required to climb.

Are we limited in the length of our climbing sessions?
Since there is no longer a capacity limit, you are welcome to stay as long as you want.

What is the capacity of the climbing center?
We are now operating at 100% capacity. So there is no limit anymore.

What is your mask policy?
The mask is mandatory for all people 10 years old and older. It is recommended for children between the ages of 2 and 9. The mask is mandatory at all times in the climbing center. You can only remove it when you are on the wall to climb.

What type of chalk will be allowed?
Only liquid chalk will be allowed in the climbing center. We will only allow chalk balls for climbers on the route walls. We will have bottles of liquid chalk for sale at the reception.

What health measures will be taken to ensure a safe environment?
All climbers will be asked to disinfect their hands upon arrival. We strongly encourage the continued use of hand sanitizer during the climbing session.  While waiting between climbs, we ask that you keep your distance from other climbers and respect the social distance of 1 meter as much as possible when moving.

Since only liquid chalk is allowed and it contains a high percentage of alcohol, it also acts as a disinfectant throughout your session.

Our staff will disinfect frequently used and touched areas on a regular basis throughout the day.

What are the prices?
We invite you to consult our RATES web page for full details.

If you have any specific questions and/or concerns, please contact us at info@altitudegym.ca and we will be happy to answer you!

Gatineau

35 Boulevard Saint-Raymond,
Gatineau, Québec, J8Y 1R5

819-205-0959 819-205-0960 info@altitudegym.ca
Business hours

Monday to Wednesday : 10 am to 11 pm
Thursday & Friday : 10 am to 11:30 pm
Saturday & Sunday : 10 am to 10 pm

Kanata
Participation agreement
Contact